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Never wash your knives in the dishwasher, the harsh chemicals and hot temperatures will ruin the quality of the blade and deteriorate the handle. Our knives are designed to be stored in their customised gift box or in a knife block. Sharpen your knives on a regular basis to maintian the sharp edge. After sharpening your knives always wash them in hot water and towel dry.
If you change your mind or make an incorrect choice, we will give you a refund within 30 days of purchase for unused products (returned in its original packaging). Please note a refund does not include postage costs. If your item arrives damaged we will arrange a replacement or full refund at our cost. If your item develops a fault after delivery, we will assess your claim and offer a replacement, full refund or other remedy where appropriate. For warranty details see our Terms and Conditions. For details on change of mind including refunds and returns please see our Terms and Conditions. To file a claim or contact our friendly Customer Service staff at the Help Centre for further assistance. Statutory consumer guarantees also apply under Australian Consumer Law.
THE CUSTOM CHEF™ by Baccarat® knives are built for professional Chefs. Made from the finest quality Japanese and German Steels to the highest craftsmanship & standards. Baccarat® knives are built with state of the art technology. THE CUSTOM CHEF™ is a premium personalisation service that is exclusive to Baccarat®. THE CUSTOM CHEF™ would love you to experience the journey. Customise a kitchen knife of the highest quality with your personal monogrammed initials or name, or choose from one of the ancient Japanese designs.
Build THE CUSTOM CHEF™ as a gift for yourself or theChef in your life in 3 easy steps;
Don’t see what you want? Get in touch and let us help you.Refer to the terms and conditions for the returns policy.